Get life insurance products to market better, faster and cheaper.

With OmniLife, you can open new online distribution channels or compliment existing channels—seamlessly integrated with all major industry applications.

OmniLife is a distinct blend of policy administration, channel management, call centre claims management, fulfillment and workflow capabilities that mean you can use just one platform and one vendor to get to market.

Competition for new premiums is heating up and the way new consumers buy life insurance products is changing. Getting life insurance products to market is not easy. Implementing the technology to get you to your new policyholders has been a large part of that challenge.

OmniLife is one system that will get you to your new clients and keep everything under control as they move from prospect to policy holder.

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Interested in speed?

Industry Integrations

Industry Integrations

OmniLife’s open architecture makes connection to the industry service providers as simple as possible. Links to medical information, credit databases, paramedical companies, billing and fulfillment are just some of the connections we’ve made to make sure you are issuing your life policies as quickly as possible. Microservices? No problem. API’s? - done. SFTP and files? … well if we must. Consider it done.

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Manage your success: Less time to settle

When the channels light up you want to make sure the workload doesn’t slow you down. OmniLife’s user profiling, queuing, delegation and workflow help you make sure the cases that need attention are progressed as quickly and efficiently as possible. The less time it takes to settle the more business you’ll keep.

Maintaining Your Block

Maintaining Your Block

When you’ve got policies in force, make sure you are doing what you can to retain them. Make sure your agents can deal with a cancellation call, get to the root, maybe save a client or downgrade them. Or handle the situation with grace and ensure you keep the door open for the follow up when their situation changes.

Technology Excellence

Technology Excellence

We know life insurance products and we have looked at their ‘architecture’ so we made sure that when our clients came with their product specs we were able to set them up through configuration and composition. We’re using the latest web frameworks to make sure your customer experience measures up to the best experiences they have anywhere on the web.

What's in your way?

Inflexible policy admin legacy

Older technology, long regression test cycles, complex integrations all contribute to making the job of adding new products to the legacy risky, complicated and expensive

Slow to market

The proliferation of platforms, coordination of resources involved in bringing a new product to market platform add up to time being taken.

Myriad of vendors

Coordinating resources for digital front end development, UX/UI design, underwriting system, policy admin, workflow management, claims, fulfillment all take time and effort and alignment. Establishing accountability for delivery, who leads and ‘who’s on first’ when challenges arise mean substantial effort, getting the project done is only the start, the resultant architecture has to be managed to fix the issues. It’s complex, its time consuming, it isn’t cheap, and it’s not helping your business partners respond to the market quickly.

Brittle integrations

With so many systems of different vintages, connection issues can arise. When versions, content of connections, or the nature of the linkage needs to be changed then that coupling may get broken. Now, you’ve got to mobilise the parties who developed the integration, and each of the vendors implicated and fix the issues.

Expense kills desire to experiment

With so many issues associated with bringing new products to market, the desire to experiment gets reduced. The risk reward equation is tipped in favour of conservatism.

Can’t compete at the market’s perimeter

Disruption has been codified, you know that its going to come from competition that finds a way to sell the products with slimmer margins using effective, efficient processes.

Nowhere for new agents to learn how to sell, no safety net

It’s expensive to train agents, and difficult to retain them. So why not train them to assist your prospects coming in from other channels for the simpler products. As they gain confidence more them to more outbound activities, and then out into the field.

Concerned about upsetting my advisor channel

If you are known for brokered distribution but want to build a direct distribution capability. We've helped brands make this happen, we understand the sensitivities and can help you achieve an Omni channel strategy successfully.

Not making your business available

In spite of all of our industry's marketing and sales efforts 30-44% of buyers report just buying when they thought they need life cover. Make sure your brand is ready when these buyers are.

Features + Benefits

Quickly bring new simple and guaranteed issue products to market like Term, Critical Illness, Disability Insurance, AD, Hospital Cash and more.

Speed to market

Speed to market

With one platform, delivered by a single organization, that takes you from the chosen channel (web, call centre, email, kiosk, advisor) through underwriting, settlement, and fulfillment and takes care of policy admin, claims and onto upsell and cross sell.

Ready-to-go products

Ready-to-go products

We preload Bluesun OmniLife with product templates that let us get a fast start on your implementation. We’re sure you want to differentiate yourselves with product design, underwriting and the customer experience. Our advanced systems architecture means these configurations get done without affecting your go-to market critical path.

Effective Service Centres

Effective Service Centres

Use Bluesun OmniLife Scenario Scripting™ to ensure you deliver consistent excellent service in every situation your agents find themselves. Use the same capabilities to deliver upsell and cross sell capabilities. Uphold your persistency and maximise your cross selling.

Compliant Selling and Service

Compliant Selling and Service

Use Bluesun OmniLife to ensure your opportunities and administration are handled in a consistent, auditable way. Whether through self service on the web, through interaction with call centre agents or guided by advisors.

Simpler Implementation

Simpler Implementation

Say goodbye to fragmented accountability, vendor coordination, complicated delivery choreography, impossible end-to-end testing, the mosaic of technology platforms. Get the job done with a partner, not an array of vendors.

Secure Technical Infrastructure

Secure Technical Infrastructure

Bluesun OmniLife is hosted in our private cloud environment. The same environment, we run our platforms for banks, insurance companies and MGA’s in. Rest assured we’re used to meeting the audit requirements associated with storing their sensitive information.

Consolidated Data

Consolidated Data

You can tie your analytics, BI and machine learning to our database, or we can help you get the insights you need from your Blusun OmniLife installation.

An Agile Partner

An Agile Partner

If you are truly into going fast and driving forward, not everything is going to come out of the box. When it does not, having Bluesun as the partner to help you press ahead is vital. We know the business, we know time to market matters.

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